business communication questions?

Question

Question 50 (1 point)

You are writing a report that explains the current duties of each person in your department. The MOST appropriate organizational pattern would be


a. pro and con.

b. functional.

c. geographic or spatial.

d. chronological.

e. None of the above.


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Question 51 (1 point)

You are writing to a reader who favors a different solution than the one you recommend. Which of the following is MOST likely to persuade the reader?


a. Describe your reader's solution first; explain why it won't work; then go on to describe your own solution.

b. Ignore your opponent's solution and just concentrate on your own.

c. Describe your own solution first. Then briefly say why your reader's idea won't work.

d. Describe your own idea in the body of the letter and put your reader's idea in the P.S.

e. All are equally good reasons.


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Question 52 (1 point)

You did not finish a four-year degree and you recently left a company as an alternative to being fired, but you have an associate's degree and four years of experience at three different jobs all related to a job for which you are now applying. You should


a. use a chronological résumé.

b. use a skills résumé.

c. use both.

d. use either.

e. use neither.


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Question 53 (1 point)

You have four reasons for saying “no.” Two of them are very strong reasons, one has a tiny loophole, and one is very weak. In your message you should


a. include all four reasons.

b. omit the very weak reason and use the other three.

c. use only the two strong reasons.

d. give only one of the strong reasons.

e. None of the above.


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Question 54 (1 point)

You need to give a presentation on the procedures for the new mandatory retirement program at your company. You should give a(n)


a. persuasive presentation.

b. overview presentation.

c. informative presentation.

d. goodwill presentation.

e. None of the above.


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Question 55 (1 point)

You want funds to develop a new product. The person who must approve your request believes that the firm should focus all its energies on strengthening existing product lines. Which pattern of organization would be MOST effective in this situation?


a. Informative or positive message.

b. Negative message.

c. Direct request.

d. Problem-solving persuasive message.

e. None of the above.


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Question 56 (1 point)

You were president of the PBK honor society which raised $1000 for the local hospital. On your résumé, you should


a. omit this item, because PBK sounds like a social club.

b. include your office, since it's impressive to be president of a social club.

c. include your office, but specify that PBK is an honor society, so people won't think it's a social club.

d. Omit your office but list raising money for the hospital under “Activities.”

e. None of the above.


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Question 57 (1 point)

You won a national scholarship because you participated in a writing contest. Even getting to the final cut was an honor. On your résumé, you should list the competition


a. in “Activities” and the award in “Honors.”

b. in “Honors” and the award in “Activities.”

c. and award as separate items in “Honors.”

d. and award as one item in “Honors.”

e. None of the above.


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Question 58 (1 point)

You're writing a full formal report and realize that your Introduction section will be the most important to your reader. You should


a. begin work on this section as early as possible.

b. write this section concurrently with the others.

c. save this section for last; as it's the most important, wait until all other sections are done so you can devote more attention to it.

d. All of the above.

e. None of the above.


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Question 59 (1 point)

You've noticed that at meetings with senior members of your department, people seem uninterested in what you have to say. Which of the following is the BEST step to take to improve your standing with them?


a. Come to the meetings earlier; chances are, people are offended if you arrive after them.

b. Double-check your attire; you may be dressing too informally for the group.

c. Link comments to those of powerful people in the group.

d. Shrug it off; you can't please everybody.

e. Find a new job.


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Question 60 (1 point)

You've noticed that when you speak in front of a group, your voice tends to sound monotone. You should work primarily on


a. pitch.

b. intonation.

c. tempo.

d. volume.

e. None of the above.

Answer 1

-Since you took the time to type these questions out, I will help with what I can, but you really need to read the book for this class. Reading the material first is always the best way to go.



As for Business Communication, when you are writing to a reader use "Good Will," basically respect what they think, say, and would like-- always speak of their ideas first and explain the pro and cons before giving another idea.



http://www.effective-business-communication.com/



This site will help.

Answer 2

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Answer 3

You have a h--l of a nerve asking so much. Do it yourself and learn something. The answers are logical, just work it out.